Policies
Payments
We accept two payment means: PayPal and CREDIT CARD. You choose your payment mean in the very end of checkout on the PayPal payment page. There are two options available:
1. Pay with your PayPal account
2. Pay with your credit card.
Printed invoice is included with each shipment.
Returns
We love creating the items we offer and we strive to give our customers 100% satisfaction from our service and items. If – for some reason, you are not satisfied, please contact us prior to returning the item.
You may return new unopened and unused items, in its original condition and package and within 30 days of delivery.
Shipping
We can ship to virtually any address in the worldexcept the following countries: Iran, Lebanon, Syria, Algeria, Libya, Pakistan, Bahrain, United Arab Emirates, Qatar, Kuwait, Sudan, Yemen.
There are two shipping methods available Worldwide:
1. Registered Airmail. Orders are shipped within 2-3 business days via Israel Post. It takes about 10-21 for the package to arrive. BUT, due to various reasons (holiday season, customs, etc.) the service might take a few extra days. We provide you with a tracking number which will enable you to track your package.
2. EMS Express. Orders are shipped in 1-2 business days and then it takes about 4-5 business days to arrive. Full Internet tracking is available for most of the countries.
Our shipping rates are calculated on Flat Rate per Order basis.
Insurance is available upon request. If such is not requested, lost/stolen packages will be uninsured and under the postal/buyers responsibility.
International purchases may be subject for the custom fees. For custom purposes all purchases will be marked as "merchandise/souvenir" with its ORIGINAL VALUE declared. If you like us to declare different value, please write it down in the order remark .
Customer Service
Should you have any questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority and we strive for 100% customer satisfaction. We do our best to respond promptly to any inquiry.
Contact Us
Email: service@lsg-touch.com
WhatsApp: +972526407712
Postal address:
LSG Training
7 Maccabi st
Raanana 4325304
Israel